FAQ

OrvoGo is an all-in-one business suite that includes CRM, Accounting, HRM, POS, Projects, Inventory, and an AI Assistant — all in a single dashboard.

Startups, agencies, freelancers, retail stores, service businesses and Indian SMBs of all sizes.

Yes, OrvoGo works smoothly on both mobile and desktop browsers.

No. OrvoGo is designed for beginners and non-technical business owners.

Yes. We use encrypted databases, regular backups and secure hosting.

Yes, you can add unlimited team members depending on your plan.

Yes, you can manage multiple locations from one dashboard.

Yes, all modules support CSV, PDF or Excel exports.

Dark mode availability depends on your account settings and updates.

Yes, you can integrate 30+ supported Indian & International payment gateways on your plan.

Go to CRM → Leads → Add New Lead → Fill details → Save.

Yes, OrvoGo offers a visual pipeline where you can drag and drop deals across stages.

Yes, you can set automated follow-up reminders and s.

Yes, you can upload your CSV/Excel file directly to CRM.

Yes, assign leads from the Lead Details page.

Yes, the invoicing system supports CGST, SGST, IGST and GSTIN fields.

Go to Accounting → Invoices → Create Invoice → Add items → Save/Send.

Yes, add expenses under Accounting → Expenses.

Yes, P&L, Balance Sheet and Cashflow reports are available.

Yes, if online payment integration is enabled in your plan.

POS supports offline operations and syncs back when internet is restored.

Add products in Inventory and they automatically show in POS.

Yes, POS supports printable receipts and invoice formats.

Yes, stock updates happen in real time after every sale.

Yes, you can assign POS roles and permissions to users.

Use HRM → Attendance → Mark or import attendance data.

Yes, employees can request leaves and managers can approve them.

Payroll is generated based on attendance, salary structure and deductions.

Yes, each employee profile supports document uploads.

Yes, reminders for attendance, birthdays, work anniversaries and more.

Go to Projects → Create Project → Add team → Set deadline → Save.

Yes, each task can be assigned to one or more members.

Yes, OrvoGo offers boards, lists and timeline views.

Only if you enable client access in project settings.

Yes, you can upload files, images, documents and more.

Go to Inventory → Add Product → Enter details → Save.

Yes, real-time stock updates are available for all products.

Yes, low-stock s can be enabled from inventory settings.

Yes, you can generate and manage purchase orders inside Inventory.

Yes, barcode scanning is supported depending on your hardware.

It can generate insights, reports, summaries, emails, tasks and more.

Yes, it analyzes your business data and gives actionable suggestions.

Yes, AI can create drafts for customer messages, reminders and reports.

Yes, AI only analyzes your business data securely inside the platform.

AI features vary by plan — check the pricing page for details.

Go to Settings → Users → Add User → Enter name & email.

Yes, OrvoGo supports complete role-based access control.

Use the “Forgot Password” option on the login page.

Yes, you can reorder widgets and modules based on your needs.

Create a ticket from the Help Center or email support@orvogo.com